Medicare enrollment can be a difficult and daunting task. Year after year, among our most frequent helpline calls are from or on behalf of people trying to navigate this confusing system. Missteps are common and have serious repercussions—yet few remedies exist. As part of its Learning Agenda, we encourage the Social Security Administration (SSA) to explore ways to prevent and cure Medicare enrollment errors, including by examining gaps in consumer education, enrollment outreach, and data collection.
COMMENTS
Social Security Administration Learning Agenda Request for Information
Become a Medicare Champion
Champions keep the helpline free, the policy work loud, and the next generation of Medicare strong. When someone calls us at their most confused and frightened, a Champion is the reason we can pick up. Will you be one?
Yes, I'll Be a Champion →