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Get the Help You Need

Free, expert Medicare counseling from people who understand the system and are on your side.

800-333-4114

Free · Monday - Friday, 9 AM - 5 PM ET

Or request a callback

The counselors behind the line.

Medicare Rights Center counselor at work

Medicare can feel overwhelming, especially the first time. I want people to hang up knowing they're not alone in figuring this out.

Senior Medicare Rights Counselor

Free · Confidential · Medicare Assistance

Common Medicare questions we answer every day

  • Enrollment & Eligibility

    When to sign up, what plans are available, and how to avoid late enrollment penalties. We help you understand Parts A, B, C, and D.

  • Appeals & Denials

    If Medicare or your plan denied a claim, you have the right to appeal. We walk you through the process step by step.

  • Costs & Billing

    Medicare costs can be confusing. We help you understand premiums, deductibles, copays, and programs that can lower what you pay.

Request a Call Back

Whether you're navigating enrollment, dealing with a billing issue, or helping a loved one understand their options — our trained counselors are here to help. Calls are free, confidential, and personalized to your situation.

Your information is private and will never be shared.

What to Expect

  1. 1
    Submit your request

    Fill out the form with your contact information and question.

  2. 2
    We review your case

    A counselor will review your information and prepare to help.

  3. 3
    We call you back

    Expect a call within 2 business days during your preferred time.

Before Your Call

Having these items ready can help us assist you faster:

  • Your Medicare card or number
  • Any letters or notices from Medicare
  • Bills or Explanation of Benefits (EOBs)
  • A list of your current medications

How our helpline changes lives

Wilhelmina Perry, Medicare Rights Center client

Wilhelmina Perry

Wilhelmina Perry is 91 years old. She is a retired New Yorker living on Social Security, and for years she has relied on the Medicare Savings Program to help cover her Medicare premiums. It is a benefit she depends on to…

Read Wilhelmina Perry's full story

Medicare Interactive

Prefer to find answers on your own? Our comprehensive, plain-language guide to Medicare lets you search topics, compare options, and learn at your own pace — completely free.

  • Search hundreds of topics
  • Plain-language guides
  • For professionals & consumers
Visit Medicare Interactive

We're here when you're ready.

800-333-4114

Free · Monday - Friday, 9 AM - 5 PM ET

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